FAQS
What is the running time?
Going Bacharach performance runtime is approximately 2 hours, including 1 intermission.
What is the recommended age?
Going Bacharach is recommended for audiences ages 8+.
Can I take photographs or video during the show?
The use of cameras, video equipment or flash photography is not allowed during the performance.
Is the Apollo Theater Chicago ADA Accessible?
Yes. The theater is wheelchair accessible. Please contact the box office directly to purchase these seats at (773) 935.6100 or boxoffice@apollochicago.com.
Are there strobe lights in the show?
Are there devices for hearing impaired and/or translation?
Yes, the Apollo Theater Chicago is equipped with Infrared Hearing Devices avaialble at no charge to patrons.
Where can I park near the theater?
Visit https://www.apollochicago.com/directions/ for venue directions & parking information.
What is the late seating policy?
Late seating will be at the discretion of the house manager. Please note that latecomers may not be able to access their purchased seats.
Can I bring food or drink into the theater?
Outside food and drink are not allowed in the theatre, but a full bar and concessions are available on site.
Who do I contact to book a group of 8+ or special event?
For groups of 8 or more, email tickets@visceral-entertainment.com.
Who do I reach out to for a partnership?
Send us an Email HERE.
TICKETING FAQS
How will I receive my tickets?
Ticket buyers can choose e-tickets when they check out which will send them an email with tickets, or they can choose Will-Call to pick-up their tickets starting 1 hour prior to performances.
Can I purchase tickets at the box office or over the phone? What are the hours?
Yes, call (773) 935.6100 for phone orders.
What is the range of ticket prices?
For performances April 21-26, Regular Tickets range $29-$79, with VIP Packages available starting at $119. For performances after April 26, Regular Tickets range $49-$99, with VIP Packages starting at $139.
What is the refund / exchange policy?
If you’re unable to attend your original performance, contact the box office to request an exchange to a different performance. Exchanges are not guaranteed, but the box office will do their best to accommodate if seats are available. There are no refunds available.
Is there a lottery/rush policy and how does it work?
Going Bacharach does not currently have a rush or lottery option available.
What is included in the VIP Package?
The Going Bacharach VIP Package includes premium on-stage cabaret table seating, plus a complimentary merchandise gift and one complimentary drink from the bar.